PRIVACY POLICY
Last updated: 5 June 2025
Southern Exposure Photography respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Business Details
Southern Exposure Photography is a sole trader business operating in New South Wales under ABN 70768611430. We provide professional photography services by appointment only. You can reach us at:
Email: hello@sephoto.com.au
Phone: 0400 832 821
Website: sephoto.com.au
2. What Information We Collect
We only collect personal information that is reasonably necessary for us to provide our services or communicate with you. This may include:
Name
Email address
Phone number
Postal address (if required for delivery)
Photography session details
Client consent or release forms
Payment details (only when processing transactions via Square or EFT)
Photos taken during your session
We do not collect sensitive information unless it is directly relevant to our services and provided with your consent.
3. How We Collect Your Information
We collect information in the following ways:
When you fill out a contact form on our website
When you email or call us directly
When you provide information during a booking, session, or viewing
When you sign a model release or consent form
When you make a payment via EFT, Visa or Mastercard
4. Why We Collect Your Information
We use your personal information for the following purposes:
To respond to enquiries and provide photography services
To manage bookings, viewings, and orders
To deliver digital or physical products (e.g. USBs or prints)
To process payments and send receipts
To request feedback or testimonials
To promote our services (only with your written consent)
To comply with legal obligations
5. How We Store and Protect Your Information
We take appropriate security measures to protect your personal information, including:
Password-protected devices and email accounts
Secure third-party payment platforms (e.g. Visa, Mastercard, EFT)
Regular backups of client files on secure local and/or cloud storage
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
6. Image Retention and Ownership
Southern Exposure Photography does not guarantee long-term storage of your images. After your initial viewing, we may delete or archive images. It is the client’s responsibility to securely back up all delivered images.
We do not retain copyright ownership of purchased images. Clients receive full copyright upon payment. However, with your written permission, we may use selected images for promotional purposes on our website, social media, or printed materials.
7. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers (e.g. delivery couriers, cloud storage services) only as necessary to fulfill your order or provide support.
We will also disclose information if required by law or if reasonably necessary to prevent harm or enforce our terms.
8. Cookies and Website Analytics
Our website may use cookies or similar tracking tools for the purpose of basic analytics and performance. These tools do not identify individuals but help us understand how visitors use the site. You can disable cookies in your browser settings if preferred.
9. Accessing or Updating Your Information
You may request access to, correction of, or deletion of your personal information by contacting us at hello@sephoto.com.au. We will respond to all requests within a reasonable timeframe.
10. Complaints
If you believe we have breached your privacy or mishandled your personal information, please contact us directly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: oaic.gov.au
Phone: 1300 363 992
11. Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on our website, and we encourage clients to review it periodically.
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We offer photography services across the Sutherland Shire and surrounding areas.